Billing Terms and Conditions

These Billing Terms and Conditions govern purchases made on https://twilla.shop. By placing an order, you agree to the following terms:

1. Payment Methods

We accept the following payment methods:

• Visa

• MasterCard

• American Express

• PayPal

• Shop Pay

• Google Pay

• Apple Pay

All payments are processed securely. We do not store your payment information.

2. Currency

All prices are displayed and charged in Australian Dollars (AUD) unless otherwise specified.

3. Order Confirmation

After placing your order, you will receive an email confirmation detailing your purchase. If you do not receive confirmation within 24 hours, please contact us.

4. Payment Processing

Your payment method will be charged at the time of order placement. Orders will not be shipped until payment has been successfully processed and authorized.

5. Billing Information

You agree to provide current, complete, and accurate billing and account information. If your information changes, please update it promptly to avoid delays or issues with your order.

6. Taxes

Prices displayed on our website include Goods and Services Tax (GST) where applicable. Additional taxes may be applied based on your location.

7. Fraud Prevention

Twilla reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected. We may request additional verification before accepting your order.

8. Refunds

Approved refunds will be issued to your original payment method within 5–10 business days of approval. Please refer to our Return and Refund Policy for more information.

9. Contact Us

If you have any questions regarding billing or payments, please contact us:

Twilla Customer Support
📧 Email: shoptwilla@gmail.com
📞 Phone: +1 988 266 1477
🏠 Address: 61 Eleanor St, Rosehill, New South Wales 2142, Australia